FAQ
I didn’t received a confirmation email after ordering?
Each time you order, you’ll receive an order confirmation email as soon as your order is placed. If you haven’t received any email updates about your order, there are a...
When Will My Order Ship and When Will it Arrive?
We strive to ship your order as quickly as possible. Usually, we ship on the same or the next business day. If your purchase date falls on a weekend, it...
International shipping customs fees and duties outside the United States
My order is shipped to a country outside of the United States. Will I have to pay customs/import fees to receive my order? When a package is delivered internationally, it...
How long does it take for an order to arrive after being shipped?
Orders typically ship within 2 business days of you ordering. US domestic customers can expect delivery within 7 business days, and other international customers within 12 business days. This is...
How to Track Your Package Delivery Status?
Track Delivery Status via Your PHYMAT Account As a registered user of phymatlife.com, you can sign in to your account. You can look up your orders without entering your customer...
Why Online Credit Card Payment Failed?
Secure online credit card transactions are processed in real-time on behalf of the PHYMAT by the authorized merchant payment service provider LianLianPay using the highest levels of security available on...
Reduzieren Sie die EMF-Exposition
Wärme wird schon seit langem als wirksame Therapieform eingesetzt. Während die allgemeinen Eigenschaften von Wärme mit Behaglichkeit und Entspannung verbunden sind, geht die Wärmetherapie noch einen Schritt weiter und kann...
Why PHYMAT is Cheaper Than Other Brands of Infrared Mat?
Thank you for your interest in the PHYMAT far infrared heating pad. PHYMAT Infrared Heating Mat is one of the best Infrared Mats on the market. Although with the same...
Wie lange sollte man ein Heizkissen bei Rückenschmerzen verwenden?
Rückenschmerzen können von Muskelkater bis hin zu stechenden, brennenden oder stechenden Gefühlen reichen. Außerdem können die Schmerzen ins Bein ausstrahlen. Beugen, Drehen, Heben, Stehen oder Gehen können die Schmerzen verschlimmern....
How to Use Far Infrared Heating Pad?
Although PHYMAT far infrared heating pads are created with an easy-to-use design for improving your health and wellness, it is still important to remember always use the mat safely and correctly to avoid damaging, overheating, and fire risks.
How to clean your PHYMAT Infrared Mat?
When you use your PHYMAT Infrared Mat regularly in your life, you might need to clean it as often as when it’s dirty. In general, you can cover your mat...
Is A Far Infrared Mat Somewhat Bendable?
Are PHYMAT far infrared heating pads flexible and bendable? Can I put it on a recliner, wrap it around my body or cover it with it? This is one of...